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This Privacy Policy describes how tetronik.co.uk (the “Site”, “Tetronik Limited”, “us”, “we” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
TOPICS
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What data do we collect?
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How do we collect your data?
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How will we use your data?
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How do we store your data?
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Marketing
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Retention
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What are your data protection rights?
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What are cookies?
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How do we use cookies?
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What types of cookies do we use?
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How to manage your cookies
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Privacy policies of other websites
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Minors
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Changes to our privacy policy
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How to contact us
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How to contact the appropriate authorities
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Changes
WHAT DATA DO WE COLLECT?
Tetronik Limited collects the following data:
HOW DO WE COLLECT YOUR DATA?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
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Register online or place an order for any of our products or services.
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Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
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Subscribe to our newsletter.
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Use or view our website via your browser’s cookies.
HOW WILL WE USE YOUR DATA?
We collect your data so that we can:
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
When Tetronik Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
HOW DO WE STORE YOUR DATA?
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
MARKETING
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of Tetronik Limited.
If you no longer wish to be contacted for marketing purposes, please contact us.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by Facebook on the following link: https://www.facebook.com/ads or by Google on the following link: https://support.google.com/ads. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request our copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Tetronik Limited correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Tetronik Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Tetronik Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Tetronik Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at sales@tetronik.co.uk
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
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Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
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Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
For further information, visit allaboutcookies.org.
HOW DO WE USE COOKIES?
Our site uses cookies in a range of ways to improve your experience on our website, including:
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however, our website uses:
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Name
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Function
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_ab
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Used in connection with access to admin.
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_secure_session_id
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Used in connection with navigation through a storefront.
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cart
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Used in connection with shopping cart.
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cart_sig
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Used in connection with checkout.
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cart_ts
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Used in connection with checkout.
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checkout_token
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Used in connection with checkout.
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secret
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Used in connection with checkout.
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secure_customer_sig
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Used in connection with customer login.
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storefront_digest
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Used in connection with customer login.
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_shopify_u
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Used to facilitate updating customer account information.
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Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Tetronik Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
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Name
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Function
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_tracking_consent
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Tracking preferences.
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_landing_page
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Track landing pages
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_orig_referrer
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Track landing pages
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_s
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Shopify analytics.
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_shopify_fs
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Shopify analytics.
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_shopify_s
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Shopify analytics.
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_shopify_sa_p
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Shopify analytics relating to marketing & referrals.
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_shopify_sa_t
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Shopify analytics relating to marketing & referrals.
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_shopify_y
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Shopify analytics.
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_y
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Shopify analytics.
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HOW TO MANAGE COOKIES
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
PRIVACY POLICIES OF OTHER WEBSITES
The tetronik.co.uk website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
MINORS
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
CHANGES TO OUR PRIVACY POLICY
Tetronik Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 November 2020.
HOW TO CONTACT US
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: sales@tetronik.co.uk
Or write to us at: Tetronik Limited, Unit 11, Rudgate Business Park, Tockwith, United Kingdom, YO26 7RD
HOW TO CONTACT THE APPROPRIATE AUTHORITY
Should you wish to report a complaint or if you feel that Tetronik Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on their website at https://ico.org.uk/global/contact-us/
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
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